Our live virtual receptionist team are based in the UK and will answer calls in your company name in a friendly and professional manner to create the right image for your business.
We have been providing virtual receptionist services since 2004 and have worked with more than 1000 small businesses. The team is big enough to handle peaks in the number of calls but not too big as we do not want to sound like a call centre.
We believe a virtual receptionist should act as part of your team and create the impression they are in your office. When we answer your calls you can be confident that the caller will feel they have been handled professionally. We will pass messages to you immediately allowing you to deal with the caller’s enquiry as soon as you are able.
Advanced Reception System
Our call handling team have an advanced system to present them with a screen of information about you and your company when answering your call. The receptionist will send you an email and text message immediately after each call.
No expensive 08 numbers
As part of our call answering service we will provide you with one of our standard landline number for your account with us. Many customers simply divert their telephone to us when they want us to answer calls. If you are not sure how to divert calls please take a look at our short video on our YouTube – Office Answers page.
No Long Term Commitments
We only deal with small businesses and recognise that they do not want to be tied into long term contracts. To reflect this we are happy to operate our service with a one month rolling agreement.
Simple competitive Pricing
We pride ourselves on simple, competitive pricing, with no hidden charges:
- Set up = £25
- Subscription = £20 per month
- Receptionist time = 85p per min
No additional charges for sending you an email when we take a message for you. Text messages are charged at 10 pence each. Prices are subject to VAT.
Virtual Receptionist misconceptions
Sometimes people have a misconception about how a call answering service can work so we put together an article on our blog – virtual receptionist misconceptions to give you more guidance on the matter.
The UK Virtual Receptionist market
Get a copy of an independent report on the UK Virtual Receptionist market to help you work out what is important for your business and which service is right for you.
Account set up within 24 hours
Please give us a call on 01628 460 230 and ask for Clare or Ian. We will take your details over the phone and set up the service within 24 hours.
Customer reviews of our services
We have been using Office Answers now for over 7 years. In that time we have grown from just myself and my husband to a much larger company. Office Answers has been instrumental in helping our business grow.
Jo Wod (TTS – Training & Testing Services)
Many thanks for the virtual receptionist serivce and the London telephone number. It has been very effective and I would certainly recommend you to colleagues.
Think First Aid Training
I used the telephone answering service from Office Answers for six months and the support they provided was great. Having calls answered by the receptionist team definitely helped me grow my business to the point where we are moving into a new office. I would happily recommend them to anyone.