Virtual Receptionist costs and related services

This page will give you all the information you need on our virtual receptionist costs, automated phone system prices, virtual office package and related services.

If you are researching services and would like a record of our prices please click here to create an email with the information you are interested in. You may also be interested in our white paper which reviews the UK virtual receptionist market

Alternatively, please give us a call and we can discuss your specific requirements and work out the costs.

Set up = £25
Subscription = £22 per month
Receptionist time = 85p per min
Messages by email = Free
Messages by text = 10p

(all prices subject to VAT)

We will supply our standard 01 telephone number to divert to or can provide any UK 01, 02 or 03 number for a reduced price of £5.00 per month (normal charge £10 per month).

Virtual Receptionist Costs

Combine our Virtual Receptionist Service and Mail Forwarding to create a virtual office solution.

Set up = £25
Subscription = £50 per month

This package includes:

Call answering in your company name
£10 of receptionist time for free each month
business virtual address in Manchester
mail forwarding to your home address
£5 of post include for free each month
additional receptionist time is charged at 85 pence per minute
additional post is charged at postage cost + 10%

Full Virtual Office

Voicemail to email = £9.00 per month

A greeting is recorded for you and any messages left are stored as a WAV file and sent to you as an email attachment.

Voicemail to email is often used by our receptionist customers for out of hours calls. If you just want a standalone voicemail to email solution we are very happy to provide this for £9.00 per month, including any UK area code number.

No charge for voicemails received.

Voicemail to email

Any UK area code number to your phone = £10.00 per month

We can supply UK 01, 02, or 03 telephone numbers. For a little extra we can even do international numbers such as US, France, Germany etc.

Have calls routed to your landline or mobile allowing you to answer.

We can present the caller’s number or, if you wish, your area code number allowing you to identify a business call before you answer.

Calls routed to landline = 2p per min
Calls routed to mobile = 10p per min
Calls to voicemail = Free

Includes voicemail to email with a greeting in your company name if you do not answer the call. No charge for voicemails received.

Area Code number to your phone

Set up = £25
Subscription = £30 per month
Post forwarded at postage cost plus 10% handling

Mail Forwarding

As well as our live virtual receptionist service we also provide an automated answering system giving the caller a choice of options with calls routed to your number or going to voicemail:

Set up = £25, includes 01, 02 or 03 telephone number
Subscription = £20 per month
Calls routed to landline = 2p per min
Calls routed to mobile = 10p per min
Calls to voicemail = Free

These prices are based upon a single level of options and up to five extension choices and includes recording of the greetings, configuration and testing. We do reserve the right to charge a little more for more complex requirements so please give us a call to discuss your requirements.

IVR – Automated Phone Answering System

Expand any UK area code number to include advanced features such as time of day routing.

Our advanced system can add several features which may be useful as your business grows.

Time of day – set office hours so calls out of hours go directly to voicemail
Day of Week – set different routing options depending on the day of the week
Call Queuing – if you have a second call at the same time a message can be played to the caller asking them to hold until you are free
Message before ringing – play the caller a promotional or compliance type message before the caller is connected

Prices for the advanced call handling are: