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Privacy Statement – Office Answers Data Protection

Data Protection Act

Office Answers is registered under the Data Protection Act.  Our registration number is Z1336735.

Not only does this show that we comply with the regulations for data protection but it shows we are committed to running a professional company that respects the privacy of the people we deal with.

Mail Forwarding and Money Laundering

We also offer mail forwarding services to provide a full virtual office package. Mail forwarding services have to be registered under the Money Laundering Regulations.Office Answers Ltd is registered accordingly and our registration number is 12544118.

To comply with the regulations we will require a copy of your proof of address (such as a utility bill) and a copy of proof of identity (such as a driving licence or passport) before we can set up a mail forwarding service.

Payment Card Industry Compliant

Office Answers has been verified as compliant with the requirements of the Payment Card Industry (PCI).  Our PCI certification number is 339971.

We work with a secure card payment gateway in association with Barclaycard. We do not store any card details. For payment of monthly invoices by card the payment gateway gives us a reference number and we use this reference to submit the monthly payments, meaning we do not need to store any card details.

Prospective customers

If you offer us your email address and/telephone number when making enquiries about our services we may use this to follow up on the information we have provided. We do use an automated email system for some enquiries and this may send up to a maximum of five follow up emails. Each email contains an unsubscribe link if you do not want to receive any further information.

We will not pass your personal details to any third party for their marketing purposes. We may share your details with our business partners in order to provide our services and our own marketing activities. For instance any competitions we run are managed on our behalf by a third party.

Active Customers

In subscribing to one of our services we will require further information on you and your company. We have taken steps to ensure that all personally identifiable information that we collect is secure, including limiting the number of people who can access this information and using electronic security systems, as required by the Data Protection Act.

Aggregated Data

We may aggregate information about you with information about other visitors to our website and social media sites in order to identify trends in our business. We may pass Aggregated Data to third parties such as advertisers and business partners to give them a better understanding of our business. However, such information will not identify you personally. An example would be a survey where the survey results are used for marketing purposes.


From time to time we will run competitions, typically on social media websites. We will treat any personal information submitted as part of these competitions with the same procedures that we have in place for other personal information

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