Our live virtual receptionist team are based in the UK and will answer calls in your company name in a friendly and professional manner to create the right image for your business.
Combine our telephone answering service with our business address in Manchester to keep your home address private and create the impression of a city centre office, with any post forwarded the day it arrives.
A virtual phone number for any UK area code, or even international numbers. Calls can be routed to any UK landline, mobile, or our voicemail to email system, our automated answering system, or our live receptionist service.
A simple solution aimed at small businesses who need to an automated phone system to play a greeting to callers and route calls to landlines or mobiles depending upon which option the caller presses..
Our ExperienceVirtual Receptionist - 12 years
We are extremely happy with the service Office Answers provide us. Delighted we can continue to use you after installing our new phone system.
We have been using Office Answers now for over 7 years. In that time we have grown from just myself and my husband to a much larger company. Office Answers has been instrumental in helping our business grow.
Office Answers has helped me to ensure I maintain a professional image as I wasn’t happy just letting calls bounce onto the answer phone.
Office Answers have provided us with a reliable and efficient service right from the start ensuring we no longer miss any of those important calls.
The company was founded in 2004 with the aim of offering the best telephone answering service in the UK and initially we took on any size and type of customer.
Over time we realised that different sizes of customers had different needs and we worked best with small, some might say micro businesses, with typically up to five people.
A summary of how our business has evolved is shown in the timeline below.
We are a small business ourselves run by Clare and Ian Marshall. As owners of the business we handle all new enquiries ourselves. If you call Office Answers the chances are one of us will answer, but if not you will be talking to one of our receptionists who will take a message, just like they would for you.
By end end of 2004 we had 20 customers and knew them all intimately. Clare knew who had been on holiday and who had young children at home.
12 years later and we have grown a fair bit, but we still like to have that same interaction with our customers, leaving you thinking we still only have 20 customers.