Our live virtual receptionist team are based in the UK and will answer calls in your company name in a friendly and professional manner to create the right image for your business.
Combine our telephone answering service with our business address in Manchester to keep your home address private and create the impression of a city centre office, with any post forwarded the day it arrives.
A virtual phone number for any UK area code, or even international numbers. Calls can be routed to any UK landline, mobile, or our voicemail to email system, our automated answering system, or our live receptionist service.
A simple solution aimed at small businesses who need to an automated phone system to play a greeting to callers and route calls to landlines or mobiles depending upon which option the caller presses..
Our ExperienceVirtual Receptionist - 14 years
I have worked with Office Answers since I set my business up 10 years ago. As a small business, there are times when there is no-one in the office to take calls. Thanks to Office Answers and their speed of response, I never miss a call or the opportunity to engage with new clients, which is very important for all businesses. This has helped ensure my business has grown bit by bit every year and I wouldn’t be without them.
We have used Office Answers for over 8 Years. The Service they provide is excellent and allows us to run our Business without being shackled to the Office. The System of receiving our calls in a professional manner and then e-mailing the message through works seamlessly. I have no hesitation whatsoever in recommending their service to others.
We are extremely happy with the service Office Answers provide us. Delighted we can continue to use you after installing our new phone system.
We have been using Office Answers now for over 7 years. In that time we have grown from just myself and my husband to a much larger company. Office Answers has been instrumental in helping our business grow.
The company was founded in 2004 with the aim of offering the best telephone answering service in the UK and initially we took on any size and type of customer.
Over time we realised that different sizes of customers had different needs and we worked best with small, some might say micro businesses, with typically up to five people.
A summary of how our business has evolved is shown in the timeline below.
We are a small business ourselves run by Clare and Ian Marshall. As owners of the business we handle all new enquiries ourselves. If you call Office Answers the chances are one of us will answer, but if not you will be talking to one of our receptionists who will take a message, just like they would for you.
By the end of 2004 we had 20 customers and knew them all intimately. Clare knew who had been on holiday and who had young children at home.
14 years later and we have grown a fair bit, but we still like to have that same interaction with our customers, leaving you thinking we still only have 20 customers.
We have provided virtual receptionist services since 2004 with particular focus on being the UK’s best virtual receptionist service for small businesses of up to 5 people.
If you want a virtual reception service but do not need a live receptionist then our Automated Answering system is always a popular choice. Nothing to install, everything is done using our centrally managed system. We agree the script with you, do the recording, configure the system, and make test calls.
Keep your home address private and create the impression that your business is based in the centre of Manchester. Use just our mail forwarding service or combine it with telephone answering We have been providing this service for over ten years. We combine our telephone answering service to provide a complete virtual office package.