Three ways SMEs can free-up time to concentrate on their core business
Mention outsourcing and many people will immediately dismiss it as being only the prerogative of larger organisations and yet SMEs can benefit just as
much, particularly if they’re growing and have changing requirements.
Some of the best-known examples of SME outsourcing are marketing or PR support; book keeping or accountancy services; and HR support.
Here at Office Answers HQ we’ve compiled just three, perhaps less obvious ways that small businesses and start-ups can free-up crucial time to concentrate on developing their core business.
a.) Virtual receptionist services
Ok, so this is our speciality and essentially means fielding calls and providing professional phone cover, minimising the time you spend being distracted from essential tasks (research suggests that after just one distraction workers can take 23 minutes to return to the original task).
There are numerous virtual receptionist options, from a message-taking and relaying service through to more comprehensive solutions utilising the latest technology.
For instance, it could be you want different types of phone cover throughout the working week or at a specific time (eg: out-of-hours service with a number of options to route callers; phone calls diverted just at lunchtime)
We’re probably all familiar with having a small level of outsourced IT support for problem-solving or basic systems management.
However the beauty of taking a more in-depth look at IT outsourcing is that it gives access to so much new technology and efficient business processes that SMEs probably wouldn’t be able to invest in.
So it could be worth looking at cloud-hosted IT platforms for data storage or software-as-a-service suppliers for specific back-office functions such as payroll or project management.
With late payment causing crippling cash flow problems for SMEs (a shocking report produced by BACS suggested that late payment within the SME sector equated to £39.4 billion) it really is crucial to have a credit management strategy in place.
Employing the services of a specialist credit collection company or utilising a third party’s automated credit control software which sends out automated reminders to offenders, could pay dividends.
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