Over the last few years an increasing number of people have left their jobs to begin
their own businesses which they run from home. Running a business from home saves money,
as you do not have to lease office space or pay expensive overhead costs. Many business
owners also work by themselves, saving costs on employee wages and benefits.
Although there are many benefits to running your own business, many home workers are wrongly assumed to be less professional than traditional businesses. Increase professionalism and change people’s perception of your business by using a virtual office. In this article we will explain the benefits of virtual offices for people running their businesses from home.
How does a virtual office operate?
The use of virtual offices has become increasingly popular with business owners working from home. Virtual offices give them impression you operate from a real office, and that you employ
a number of people. The services you can use to build up your virtual office include telephone answering, mail forwarding, fax services and telephone systems.
The services you want to outsource to a virtual office is down to personal circumstances and choice. They provide an efficient, cost effective solution for home workers who are struggling to manage every aspect of their business by themselves.
Securing a prestigious business address
One of the main benefits of using a virtual office is that you get to use the office’s address,
instead of your own home address. Giving out a home address to customers can sometimes feel like you are letting them into your personal life, rather than your business life. It can also look highly unprofessional and may even put customers off from purchasing your services or goods.
A good office address comes with the additional benefit of being able to enhance your business’s
appearance, making it look bigger, better established and much more professional. This will make it much easier to gain your customers’ trust and loyalty so you can quickly build up a reputation for success. Using a city virtual office address as your own business address can also help to target a new market. For example if you choose a virtual office in London, you will stand a much better chance of gaining customers nationwide, than if you chose a virtual office in a small town.
Virtual offices in prestigious locations can help businesses to widen their customer base
Managing customer calls
It can be extremely hard for home workers to grow and develop their businesses when they are
spending most of their days handling high volumes of customer calls. When you sign up to a virtual office, they will allocate virtual receptionists to your business, who will answer your customers’ calls on your behalf. Customers will perceive your business as being well established, as it will look like you have had so much work that you have had to hire other members of staff!
Your virtual receptionist will handle each of your customers’ calls professionally and efficiently, ensuring they are providing the best customer service at all times. The fact that you do not have to spend all day answering telephone calls will mean that you can dedicate time to other more productive tasks. The virtual receptionists will take messages for you, which can be sent to your mobile phone or email inbox for you to deal with at your convenience.
People are often reluctant to work with home workers and much prefer doing business with larger companies who they assume are more experienced, professional and reliable. Using virtual offices benefit home businesses as they create the impression that they are much larger than they actually are. It also makes individual business owners look like they have employed a dedicated team of workers to support them. Automated caller menus and virtual receptionists will give the appearance that your business has a number of departments. Clients will never know that they are being put
through to the same virtual receptionist no matter what option they choose!
Lose the stigma associated with being a home worker, by using a professional virtual office.
It is the perfect solution for businesses that are looking to expand without having the capital to do so. Using a virtual office will create the appearance of a bigger workforce, making your business look more professional, reliable and most importantly successful.
Image source: dimnikolov
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