How virtual receptionist and telephone answering services that are designed with microbusinesses in mind can be powerful allies for freelancers and creatives who spend time in co-working spaces.
There’s no escaping the buzz being created by the new upstarts in the world of office spaces.
It used to be a case of diving into a coffee shop or hotel lobby to get a ‘fix’ of being connected to the outside world when you were working alone, but now co-working or hub working spaces are proving increasingly popular.
Former restaurants, a gym and even a Victorian baths are being turned into hi-tech, informal and enticing work environments that epitomise the height of ‘cool’. Spaces where freelancers and sole traders gravitate to be inspired, network and reduce the feeling of remoteness that often arises when people work from home.
This collective mode of working has many benefits particularly as they’re offered with so much flexibility. There’s no need to be hooked into pricey monthly payments if you don’t need to use the desk every day as you can often book space by the hour including meeting rooms.
So all good then, except it might not be conducive to making and receiving phone calls. While a few co-working environments do offer a phone answering service if you occupy a space sufficiently frequently, many do not, and it can feel challenging having a mobile phone conversation in this situation.
Ok, so many people will say: “Just let the call go to voicemail and then call back when I can.” However there’s enough research out there to show that people are more likely to hang up than leave a voicemail message which is where affordable virtual receptionist and automated answering services come into their own.
Instead of callers being left in limbo not knowing when their call will be returned, a virtual receptionist provides reassurance, relays messages accurately and promptly, and can even obtain important information that will help you when returning the call.
Even a simple automated answering service will provide a greater level of reassurance and professionalism, playing a greeting to callers and routing the message to your mobile via text and email. The beauty of this system is that it can be turned on and off depending on when you’re available to take calls.
Office Answers has more than a decade experience of providing phone answering and virtual receptionist services to microbusinesses. We have spoken with thousands of small businesses. Please give us a call to discuss your requirements.
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